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Terms & Conditions

1. Application of Conditions

Unless otherwise agreed in writing by us these conditions of sale and business arrangements (which supersede any earlier sets of conditions) shall apply to all contracts between us and our customers and shall override any terms stipulated, incorporated or referred to by the customers.

2. Representations etc

We shall not be bound by any oral condition, warranty, guarantee or representation made or purported to be made on our behalf unless the same is in writing.

3. Catalogues, Price Lists etc

All descriptions and illustrations contained in any of our advertising or sales literature are intended for information only and accordingly none of such particulars shall form part of any contract between us and a customer.

4. Prices and specification

We shall be entitled to invoice goods at the prices ruling at the date of despatch and we shall charge Value Added Tax at the rate prescribed at the date of invoicing; plus any other tax or duty based on or related to the supply of goods or services or turnover (whether or not included in any quotation or invoice for which we may be liable in respect of any contract) Sizes, capacities and colours are descriptive only but are accurate within the normal standards applicable within the industry.

5. Passing of Risk

The risk in the goods contracted to be sold by us shall pass to the customer when the goods are delivered to the customer or in accordance with the customers' instructions.

6. Passing of Property

Notwithstanding the preceding clause, the property in and title to the goods contracted to be sold by us shall only pass when payment in full has been made for such goods.

7. Terms of Payment

Payment of the price or any other sum payable to us by a customer shall be paid upon placing an order or thirty days after the invoice date unless otherwise agreed dependant on terms agreed. If payment terms are not adhered to we reserve the right not to supply goods or carry out repairs of equipment subject to warranty.

8. Complaints Following Delivery

Subject as aforesaid, the customer shall immediately on their arrival unpack and inspect the goods and shall within 3 working days of delivery give notice in writing to us of any matter or thing by reason whereof he alleges that the goods are not in accordance with the contract. If the customer shall fail to give such notice we shall be entitled to assume that the goods are in all respects in accordance with the contract and the customer shall be bound to accept and pay for the same accordingly. If the customer shall make any complaint within the time stipulated we shall, after we have had reasonable time to investigate the same be entitled at our option;

(a) To replace the goods (if defective) or

(b) To accept the return of the goods (if defective) and credit the customer with the price thereof.

9. Consequential Loss

We shall only be liable for damage or loss or damage to property caused by or arising from or attributed directly or indirectly to any goods supplied or work done by us to the extent of the cost of replacing such property.

10. Insolvency

If the customer, being an individual, shall at any time become bankrupt or shall have a receiving order or administration order made against him or shall make any composition or arrangement with his creditors or, being a company, shall enter into liquidation, have a winding up order made against it, or have appointed a receiver of its assets income or any part thereof we shall be entitled forthwith to determine any contract then subsisting by giving written notice to the customers last known address. Any of such goods then in the possession of the customer (if not paid in full) shall forthwith be returned to us or (at our option) made available for collection by us and we shall have the right to enter on the premises of the customer to collect such goods.

11. Force Majeure

If the performance of any contract between us and a customer shall be rendered impossible or affected in consequence of any inability to secure labour materials or supplies, act of Government, war, riot or civil commotion, strike, lock-out, fire, flood, drought, or other causes (whether or not similar in kind to all or any of the foregoing) beyond our control, we shall be entitled (without prejudice to of our other rights against the customer) by notice in writing to rescind the contract or to elect to impose such variation in the contract as may in our opinion be necessary.

12. Legal Costs

We reserve the right to charge any legal or other costs incurred collecting outstanding accounts.

13. Effect of Headings

The headings in these, Conditions of sale and business arrangements, are included for convenience only and shall not in any way affect their interpretation.

14. Samples

Any sample goods delivered to a customer shall be returned by the customer to our premises within fourteen days of delivery. Otherwise the goods will be charged to the customer at the prices ruling at the date of original despatch.

15. Special Order Products

The company will not accept the return of any goods not stocked by ourselves that have been ordered on behalf of customers unless they are found to be of defective quality.

16. Restricted Orders

Customers placing orders for age restricted goods (such as knives) confirm that they are over 18 years of age and upon delivery they will be signed for by a person over the age of 18.

17. Errors

Occasionally errors in the price/description published online can occur, in which case Parsley In Time shall be under no obligation to honour the order.

18. Delay of Goods

If goods are unavailable or on extended lead times, the customer will be advised, the order cancelled and any monies paid will be refunded on the discretion of Parsley In Time, but not before being discussed with the customer.

19. Delivery

Standard deliveries will be sent on a next day delivery within the UK mainland subject to stock availability and where possible orders placed in within the M25 motorway network will be dispatched the same day according to delivery cut off time restraints. Premium services are also available.

20. Time Constraints

Parsley In Time will endeavour to deliver all goods as per the estimated lead times advised. However Parsley In Time cannot be held responsible for and delays passed on to us from manufacturers.

21. Data Protection

The customer's data will never be shared by Parsley In Time and are securely stored as per our privacy policy. For details of our privacy policy, please get in touch via the contact us page.

22. Carriage Pricing
Standard carriage of £5.95 is based on orders placed under £100. Orders over £100 are delivered with standard carriage paid. Other premium carriage options are available when confirming orders. Get in touch if you have any further delivery requirements via our Contact Us page.

23. Cancellation of Orders

All orders are placed online subject to our standard terms and conditions (listed above) However if you would like to cancel an order placed online before it has been dispatched, please email us at and we can assist with this matter.