Delivery

Parsley in Time distributes our orders from our warehouse in South East London.

We aim to deliver orders using our own transport but on many occasions we will send out on an overnight service using a courier.

Currently we only deliver to the UK (Excl. Northern Ireland)

Please see below for our delivery rates:

Standard Delivery

Our standard delivery service includes free shipping for orders over £100.
A standard carriage charge of £5.95 occurs for orders under £100.
To find out accurate delivery times and stock levels, please contact us before ordering.

AM Next Day Delivery

Our AM Next Day Delivery service has a standard carriage charge of £20. 
This service will only appear in checkout if all items in your basket are in stock.
Orders must be placed by midday. 
If AM Next Day order is placed over the weekend (Saturday-Sunday), please note that this order will not be processed until Monday for Tuesday delivery. 

Saturday Delivery

Our Saturday Delivery service has a standard carriage charge of £15.
This service will only appear in checkout if all items in your basket are in stock.
Orders must be placed by midday Friday.


If you have any queries or questions about your delivery, please call our sales team at
020 8317 5080

Returns

All website returns are discretionary and they must be reported to Parsley in Time within 3 working days of receiving goods.

The costs of returning any goods that are no longer required or have been incorrectly ordered by the customer is the responsibility of the customer and not Parsley in Time. 

Carriage will not be refunded on orders returned that are no longer required or have been incorrectly ordered.

All returns must be received back in their original packaging and in a resalable condition (no damage to product and its packaging, unused).

Goods received back that are used, damaged or with missing packaging cannot be refunded and will either be returned to the buyer at their own cost or destroyed with the buyer's consent. 

Any items that are either made to order or are of bespoke production are strictly non-returnable.

If you are unsatisfied with a product you have received, a product you have received is broken or you have received the wrong product, please call our sales team at 020 8317 5080 or email us at info@parsleyintime.co.uk and we will be able to assist you in any way we can.

If you have any other questions or queries about returning a product/order, please contact us.